Aspect WFM Mobile Enterprise 2.5

Before downloading this app, it is important to note that Aspect Workforce Mobile must already be installed at your company for this app to function properly. We recommend confirming with your company’s WFM admin or IT department to ensure that this app is available to you.

Aspect Workforce Management Mobile offers agents immediate access to Aspect Workforce Management directly from their tablet or smartphone device. This app empowers agents to self-manage their schedules remotely and provides tools to track schedules, agent requests, and real-time performance statistics while on the go.

Key features for agents include:

• Viewing individual agent schedule data
• Viewing existing and adding new Workforce Management Exception Requests
• Viewing personal account balance data
• Viewing agent productivity statistics
• Ability to receive push notifications

The Enterprise Edition of this app includes the additional functionality of receiving notifications. Please note that this feature may require additional services and installation.

It's important to note that an active internet connection is required for the application to receive push notifications and access other functionality such as viewing schedules and making requests.